Clinics, dental offices, specialty practices, behavioral health providers, and hospitals all move records every day. The challenge is not only sending the file. It is knowing who had access, when it was delivered, whether the recipient acknowledged it, and how the workflow is documented.
Fax may still be part of healthcare operations, but it often leaves staff calling, checking, and documenting manually. Health Record Relay gives teams a clearer delivery trail.
Even secure email can create scattered inboxes, unclear status, and limited operational visibility. Health Record Relay keeps record delivery inside a controlled process.
Healthcare teams need to show what happened. Health Record Relay logs key activity around delivery, acknowledgment, expiration, and file access.
Health Record Relay is not trying to replace your EHR. It is designed to support the record movement layer around your clinic, including secure delivery, centralized intake, patient consent-aware workflows, and audit-friendly tracking.
Health Record Relay is designed around secure handling, controlled access, and practical visibility for healthcare teams that send and receive patient records.
Send medical records through controlled delivery links instead of relying only on fax, generic email attachments, or disconnected manual steps.
Support authorization steps before records move, including patient-facing approval or decline workflows when the transfer requires consent.
Require recipients to acknowledge access before viewing delivery materials, giving your team a clearer record of recipient activity.
Track events such as delivery creation, link views, authorization, acknowledgment, expiration, and downloads.
Files are handled through a security gate so access can be blocked until uploaded files are cleared for delivery.
Give your team one place to manage inbound and outbound record movement instead of spreading work across fax machines, inboxes, and spreadsheets.
Health Record Relay gives healthcare teams a practical way to move records while keeping delivery status and access activity visible.
Add the recipient, patient reference, notes, and files needed for the record delivery workflow.
Use patient consent-aware steps so authorization can be handled before records are released.
Send records through secure delivery links with expiration, acknowledgment, and scan-gated file access.
Give staff a record of key delivery events, including views, acknowledgments, downloads, and expiration.
Health Record Relay is a fit for organizations that want a more accountable way to handle medical record movement.
Support everyday record delivery between providers, referrals, patient release requests, and follow-up documentation without turning every transfer into a manual chase.
Give departments a secure, audit-friendly way to send and receive records when visibility, access control, and delivery status matter.
Move sensitive patient records through a controlled process that is easier to document than scattered fax logs or inbox threads.
Reduce manual follow-up with a workflow that provides status, recipient acknowledgment, and access activity instead of hoping a fax was received and routed correctly.
A few common questions clinics ask when moving from manual fax follow-up to a more visible record delivery workflow.
Health Record Relay is built with HIPAA-focused safeguards for medical record movement, including access controls, audit visibility, expiring delivery links, patient consent-aware workflows, and scan-gated file handling. Each healthcare organization remains responsible for its own HIPAA compliance program and policies.
Health Record Relay helps clinics reduce fax-heavy workflows by using secure delivery links, delivery tracking, recipient acknowledgment, and audit events instead of relying only on manual fax follow-up.
Health Record Relay can support secure delivery links for recipients, with access controls, expiration, acknowledgment, and audit logging around delivery activity.
Yes. Health Record Relay supports patient consent-aware record handling, including patient-facing authorization workflows that allow records to be approved before delivery when required.
No. Health Record Relay is not an EHR replacement. It supports the record movement layer around your existing systems, including secure sending, receiving, tracking, patient consent-aware workflows, and audit visibility.
Health Record Relay is onboarding select clinics, practices, and healthcare organizations that want to reduce record delays, improve delivery visibility, and move beyond manual fax follow-up.