Record Handoff Pilot

Test Health Record Relay in one real workflow.

A focused pilot is designed to answer a practical question: does better delivery visibility reduce the administrative work around medical record handoffs in your organization?

What to measure

Start with a baseline, then compare the workflow.

The pilot should focus on operational outcomes your staff can actually observe rather than simply counting logins or completed demos.

Delivery timeHow long a record handoff takes
RefaxesHow often staff resend records
CallsConfirmation and follow-up calls
FailuresHandoffs that need intervention
AcknowledgmentsReceipt and access visibility
Staff timeAdministrative effort per handoff
Status checksTime spent finding out what happened
Workflow fitWhether the process works for the team
A focused evaluation

Keep the pilot narrow enough to learn from it.

A useful pilot does not need to start with every department, every location, or every record type.

1

Choose one workflow

Pick a referral, record release, pre-visit, or other recurring handoff with visible administrative burden.

2

Establish the baseline

Document how the workflow performs today using fax, calls, inboxes, and manual tracking.

3

Run and compare

Use the platform in the selected workflow and compare the same operational measures.

For rural and independent organizations

Ask about a pilot structured around limited staff capacity and a focused implementation.

We can discuss scope and commercial terms based on the organization, workflow, expected delivery volume, and evaluation goals.

Apply for a pilot

Tell us where the record chase is happening.

A few details are enough to start a conversation about fit, scope, security review, and what the pilot should measure.

What happens next

We review the workflow, identify a reasonable starting point, and discuss whether a pilot, standard plan, or custom deployment makes the most sense.

By submitting, you agree that Health Record Relay LLC may contact you about this request.