Straightforward plans

Choose the level that fits your record volume.

Start with a plan sized for your team, or talk with us about a pilot or custom deployment when you need to evaluate the workflow first.

Plans

Secure record delivery without enterprise-only pricing.

Switch between monthly and annual pricing. Annual plans reflect the current public pricing model.

Save 2 months annually

Professional

Best for independent practices and single-location organizations.

$349/month
Billed monthly
  • Up to 3 users
  • Up to 250 deliveries per month
  • Secure medical record and referral uploads
  • Trackable delivery links with expiration controls
  • Recipient acknowledgment and delivery visibility
  • Audit history for key transfer events
  • Single-location use
  • Direct onboarding support

Enterprise

Best for larger healthcare organizations and custom deployments.

Custom
Based on volume, implementation, and support requirements
  • Custom users and delivery volume
  • Multi-location deployment
  • Security and compliance review
  • Retention and workflow planning
  • Implementation support
  • Custom commercial terms
Talk to sales
Pilot first

Not ready to choose a plan from a pricing page?

A pilot can be a better way to evaluate the product when your main question is whether it actually reduces refaxes, confirmation calls, delivery uncertainty, or staff time in your workflow.

Pilot scope and commercial terms can be discussed based on the organization and use case.

Measure before rollout

Use real operational outcomes, not another software demo, to decide whether it fits.

Track delivery time, refaxes, confirmation calls, failures, acknowledgments, and staff effort during the evaluation.

Common questions

What the plans are designed to cover.

01

Does a recipient need a paid account?

The delivery workflow is designed so the receiving organization can access a transfer without first becoming a paid Health Record Relay customer.

02

Does this replace our EHR?

No. Health Record Relay focuses on the external record handoff and is intended to sit alongside the systems you already use.

03

What if we need more volume?

Enterprise plans are designed for organizations that need custom users, delivery volume, implementation support, or broader deployment.

Pilot program

Pilot Health Record Relay in one real workflow and measure the difference.

A focused pilot gives your team a practical way to test secure, trackable record delivery without committing to a large implementation project.

✓ Delivery time
✓ Refaxes
✓ Confirmation calls
✓ Delivery failures
✓ Acknowledgments
✓ Staff time