Independent practices
Reduce repeat faxing, confirmation calls, and uncertainty around referral packets and record releases.
Built around the handoff
For healthcare teams that move records outside their walls.
Different organizations have different systems, but the same operational problem appears again and again: sending records is easy to start and hard to verify. Health Record Relay is designed around that gap.
Common use cases
Start where record chasing hurts most.
You do not need to replace every fax or redesign every process at once. A focused workflow is usually the clearest place to evaluate whether better delivery visibility helps.
Rural & community clinics
Improve cross-organization record visibility without requiring a large technology replacement project.
Multi-location groups
Give teams a more consistent record handoff process across locations and external healthcare partners.
Specialty & imaging
Track outgoing and incoming documentation tied to referrals, procedures, imaging, and specialty care.
Hospitals & health systems
Add a structured option for external record delivery where existing workflows still fall back to fax and phone follow-up.
Other regulated settings
Support record handoffs in dental, school health, corrections, and other environments where privacy and traceability matter.
Rural healthcare
Modernize the handoff without demanding a massive implementation.
Rural and community-based organizations often need practical improvements that fit limited staff capacity and existing systems. A focused record handoff workflow can be evaluated without turning into an EHR replacement project.
Start small
Choose one referral or record-release workflow.
Measure the work
Track calls, refaxes, failures, and staff time.
Keep existing systems
Add delivery visibility without rebuilding clinical workflows.
Expand only if useful
Use pilot results to decide what comes next.
Rural Record Handoff Pilot
Test the platform where the administrative burden is easiest to see.
We can scope a focused evaluation around one real record-delivery workflow and measure the operational impact before a broader rollout.
Ask about a rural pilot →Workflow examples
Where a trackable handoff can help.
Health Record Relay is most useful when records cross an organizational boundary and staff need to know what happened after transmission.
Referral packetsSend supporting records to the next
organization and retain delivery visibility.
Record releaseCreate a controlled path for authorized
medical record delivery.
Pre-visit recordsReduce the uncertainty that leads to
delayed appointments and repeated outreach.
Pilot program
Pilot Health Record Relay in one real workflow and measure the difference.
A focused pilot gives your team a practical way to test secure, trackable record delivery without committing to a large implementation project.
✓ Delivery time
✓ Refaxes
✓ Confirmation calls
✓ Delivery failures
✓ Acknowledgments
✓ Staff time